Dog Grooming

 A: If your dog is a daycare client and has already been through their evaluation, then they can join daycare before or after their groom. Non-daycare clients will need to pick up their pets after their groom to avoid being charged a late pick-up fee. Clients are called 15 minutes before their pet's groom is scheduled to be finished. 

Any pickups over 30 minutes late will be charged for a full day of daycare. Pets picked up after closing or 4pm (unless previously discussed) will be charged a $65 boarding fee. 

A: No! Your dog does not have to be a daycare client to get groomed. If you are interested in daycare, all new grooming clients get half off their dogs first daycare day!

A: Our grooming clients are required to be up to date on Rabies. Copies can be made at the front desk, or uploaded to your online portal. 

A: Yes. No-shows for scheduled appointments will be charged 100% of their scheduled groom cost. Same day cancellations/reschedules will be charged 50% of their schedule groom cost. This charge will be taken from the card on file.

A: Appointments may need to be rescheduled if clients are running late for their scheduled groom.  Grooming appointments are scheduled for an allotted amount of time based on your pets' grooming needs. Please call to let us know if you are running late to make sure we'll still have time to complete your pet's groom.